What makes your cleaning organic or green?

We only use third-party certified products from EPA Safer Choice and Green Seal partners. No chlorine, ammonia, synthetic fragrances, or petroleum-derived surfactants. Every ingredient list is available on request.

Are your products safe for children and pets?

Absolutely. Our plant-powered formulas are non-toxic, biodegradable, and hypoallergenic. We also avoid aerosol sprays to protect sensitive lungs and paw pads.

Do I need to be home or prepare before you arrive?

We simply ask that surfaces are tidy so we can focus on detailed cleaning. You're welcome to be home, leave us access instructions, or let our bonded crew lock up when finished.

What if I'm not satisfied with the clean?

Your satisfaction is guaranteed. If something feels off, contact us within 24 hours and we'll revisit promptly to make it right—no additional charge.

Privacy Policy

Last updated: March 17, 2026

GoGreen Organic Clean ("we," "us," or "our") operates the GoGreen platform and provides organic cleaning services in the Sarasota, Florida area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a cleaning service, or interact with our platform.

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number, and physical address
Account credentials: email and password when you create a user account
Payment information: credit card and billing details processed securely through Stripe (we do not store your full card number)
Service preferences: cleaning frequency, special instructions, home access details, and scheduling preferences
Communications: messages sent through our platform, SMS communications, and call transcripts
Device and usage data: IP address, browser type, pages visited, and cookies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Schedule and deliver cleaning services at your location
Process payments and send invoices or receipts
Communicate with you about bookings, reminders, and service updates via email and SMS
Improve our services and customer experience
Send promotional offers or newsletters (only with your consent; you can opt out at any time)
Generate AI-powered service estimates and call summaries to improve response times
Comply with legal obligations and resolve disputes

3. Third-Party Service Providers

We share your data only with trusted service providers who help us operate the platform:

Stripe — secure payment processing. Stripe handles your card data under its own Privacy Policy.
SendGrid — transactional and marketing emails
OpenPhone — SMS messaging and phone communications
OpenAI — AI-powered service estimates and call summaries (no personally identifiable information is used for model training)
Google Calendar — scheduling integration

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored on secure, encrypted servers. We use industry-standard security measures including HTTPS encryption, secure authentication tokens, and access controls to protect your information. Payment data is handled exclusively by Stripe and never stored on our servers.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law (e.g., financial records for tax purposes).

6. Cookies and Tracking

Our website uses cookies and similar technologies to maintain your session, remember preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.

We use the following types of cookies:

Essential cookies: required for login and core functionality
Analytics cookies: help us understand how visitors use our site

7. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Delete your account and associated data
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@gogreenorganicclean.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

GoGreen Organic Clean

Sarasota, Florida

Email: hello@gogreenorganicclean.com

Phone: (941) 271-7948