1. Our commitment
We do not buy email or phone lists. We do not send unsolicited bulk messages. We do not disguise the sender or the purpose of a message. We honor valid opt-out requests and retain available consent and suppression records as reasonably necessary.
2. CAN-SPAM — Email rules
Marketing emails are intended to:
- Use an accurate "From", "To", and routing header.
- Have a subject line that truthfully describes the message (no bait-and-switch).
- Be clearly identified as an advertisement when it is one.
- Include a valid postal address when required by applicable law.
- Include a visible, working unsubscribe link.
- Honor unsubscribe requests within the time required by applicable law.
Transactional emails such as booking confirmations, receipts, and service reminders may be sent to administer a requested service. We keep sender information accurate and honor requests to stop nonessential messages.
3. TCPA — SMS and autodialed calls
- We obtain the consent required by applicable law before sending marketing texts or placing marketing calls.
- Service messages such as booking confirmations, arrival updates, and reminders are sent to contact information provided for that service, subject to applicable consent requirements.
- Reply STOP to request that recurring automated texts stop. We may send a confirmation of that request.
- Reply HELP for available contact or opt-out information when supported by the messaging program.
- Message frequency and carrier-rate information are disclosed when applicable to the messaging program.
- We apply contact-time restrictions and other message-specific rules required by the recipient's applicable law.
4. CASL — Canadian recipients
If we send a commercial electronic message to a Canadian recipient, we apply the consent, identification, and unsubscribe requirements that apply under Canada's Anti-Spam Legislation.
- We use the required form of consent or a recognized exception.
- Messages identify the sender and provide required contact information.
- Messages include an unsubscribe method when required.
- We process unsubscribe requests within the period required by law.
5. Consent and opt-out records
Depending on the channel and how consent was collected, available records may include the disclosure, channel, date, source, and opt-out history. We retain records for as long as reasonably necessary to manage preferences, resolve disputes, and meet applicable legal obligations. See our Privacy Policy.
6. How to opt out
- Email: click the unsubscribe link at the bottom of any email.
- SMS: reply STOP.
- Voice: state during the call that you do not want to receive further calls, or email info@gogreenorganicclean.com.
- All channels at once: email privacy@gogreenorganicclean.com with "opt-out all" in the subject.
- We apply National Do Not Call Registry and applicable state-list requirements to calls covered by those rules.
7. Sender identification footer
Marketing-email footers are intended to include:
- Company legal name (Go Green Organic Clean LLC).
- A valid postal address when required.
- Phone (941) 271-7948.
- Unsubscribe link.
- Link to this Anti-Spam Policy.
8. Report abuse
If you received a message that looks like it came from us but you never gave consent, please forward it (with full headers) to abuse@gogreenorganicclean.com. We will review the report and take appropriate steps based on the available information.
